Unparalleled Partnerships

Easy integrations for facilities of all sizes

Lightning Step's all-in-one EMR, EHR, CRM, RCM solution improves operations at behavioral health, mental health, and addiction treatment centers of any size, and with any number of locations. With pre-built integrations with commonly used services like Availity, PaySimple, Twilio, Waystar, and CallTrackingMetrics, Lightning Step offers easy, scalable solutions for growing treatment centers.
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National

Empowering Clinicians with AI-Driven Documentation

Praesum Healthcare, a leading provider of behavioral health services, partnered with Lightning Step to implement LIA (Lightning Intelligent Assistant) across its treatment centers.

The Challenge

Clinicians at Praesum were spending too much time on documentation, pulling focus away from direct patient care. The organization needed a solution that would enhance efficiency without compromising on compliance or quality.

Saving Time, Elevating Care: LIA as a Strategic Ally

LIA expanded from 100 to over 300 clinicians, becoming an essential part of daily operations. With over 45,000 hours saved annually - equal to 22 full-time employees - clinicians now spend less time on documentation and more time delivering the care that makes a difference. LIA didn’t just streamline workflows: it redefined what’s possible in behavioral healthcare.

National

Lightning Step for National Treatment Facilities

Nation-wide behavioral health treatment providers must balance complex business and regulatory considerations with the needs of staff and patients. Lightning Step supports national businesses by streamlining operations and relieving the administrative burden from staff, while promoting transparency for better collaboration and communication across a distributed workforce.

Scalability and Transparency

Manual, repetitive tasks are challenging to scale for business growth. Lightning Step threads data from inquiry, through admission, treatment, billing, and discharge. A seamless interface simplifies complex operations and provides transparency across functions, departments, and locations.

Easy, Innovative Integrations

Our team uses well-crafted APIs to easily connect Lightning Step to outside software to run critical business processes. Integrate Lightning Step’s CRM workflow into an existing Salesforce instance, or connect Microsoft BI to Lightning Step for industry-leading business intelligence. Whatever the future of behavioral treatment, Lightning Step will help your business be ready for what comes next.

Regional

Lightning Step for Regional Treatment Facilities

Multi-state or regional facilities are often faced with the challenge of doing cutting-edge work with legacy technology. Additionally, regional facilities must streamline communications with hospitals, pharmacies, and potential patients. Lightning Step’s all-in-one solution for behavioral health practitioners eliminates legacy technology struggles while integrations like CallTrackingMetrics make processes both easier on staff and more effective for patients.

Modernize Technology

Regional treatment centers often use legacy technology, which is expensive and cumbersome, and difficult to integrate with other solutions. Upgrading your EMR/CRM/RCM to Lightning Step’s all-in-one platform saves administrative resources and simplifies business operations. Our modern system is easily integrated with best-in-class tools to support your team and help them to do their best work, and get the best outcomes for patients.

Expedite Admissions

Closing the gap between inquiry and admission is a critical part of saving lives. Lightning Step’s all-in-one solution supports fast, streamlined admissions so that you can provide care where it’s needed. The CRM tracks inquiries and facilitates communication with referring physicians and hospitals, eliminating common roadblocks to admission. The patient portal allows online consent form distribution and signing, further speeding the process.

Single Location

Lightning Step for Single-Location Facilities

Single-location facilities must focus on setting an efficient foundation for scalable growth, keeping management costs low while growing accepted claims. Lightning Step's all-in-one EMR/CRM/RCM solution helps single-location behavioral health providers navigate the complexities of scheduling, treatment, and billing while focusing on better patient outcomes.

Expert Support

Lightning Step is the only all-in-one solution for behavioral health and addiction treatment centers that was created by clinicians and industry professionals. Our assessment and implementation teams include behavioral health experts to ensure that your solution is optimized from the start. Our customer service teams include former clinicians as well, so you can always speak to someone who understands your business's specific needs and requirements.

Collaboration and Communication

Not only does an all-in-one solution relieve the administrative burden on your staff - it also promotes seamless communication and collaboration across the entire organization. Information is centralized and can be easily shared and accessed, helping to eliminate miscommunication and errors that can impact outcomes for staff and for patients.

All-In-One-Solutions

Improve communications with referring hospitals and patient inquiries to optimize the admissions process.
Referral Management
Available Bed Board
Marketing Analytics
Salesforce Integrations
Go to CRM page
Track patient data from inquiry through admissions, treatment, and discharge.
AI Clinical Documentation
Calendar Availability
Telehealth
Medication Management
Go to EHR / EMR page
Reduce billing errors and speed up the revenue cycle with a transparent billing system and keep tabs on status with a customizable reporting tool.
Eligibility & VOBs
ACH Payments
Insurance Claims
Bulk Actions
Go to RCM page

Don’t take our word for it, see what our customers say

"We chose Lightning Step because they are knowledgeable in our industry. Their services help streamline our documentation processes, increase authorizations for clients, increase revenue through billing, and our overall follow-up processes."
Into Action Recovery Center
"Our behavioral health techs, our therapists, our program directors, our social program directors, they're able to do their notes better. It's intuitive. The flow is great. We had phenomenal feedback on it."
The OCD & Anxiety Treatment Center
"Lightning Step brought a consolidated approach for both our Clinical and Revenue Cycle processes."
Newport Healthcare
"Lightning Step is very user-friendly, and their customer service is great. They are always quick to answer any questions or concerns."
Luna Recovery Center
"We chose Lightning Step because they are knowledgeable in our industry. Their services help streamline our documentation processes, increase authorizations for clients, increase revenue through billing, and our overall follow-up processes."
Into Action Recovery Center
"Our behavioral health techs, our therapists, our program directors, our social program directors, they're able to do their notes better. It's intuitive. The flow is great. We had phenomenal feedback on it."
The OCD & Anxiety Treatment Center
"Lightning Step brought a consolidated approach for both our Clinical and Revenue Cycle processes."
Newport Healthcare
"We have been able to improve communication using the client portal, increase the effectiveness of RCM and CRM, and automate all of our billing practices - including State Medicaid and Commercial Insurance."
Zia Recovery Center
"Lightning Step's treatment center EMR has definitely made our work days much more streamlined, simpler, and safer. It provides far superior revenue cycle management functionality with beneficial and efficient AR process."
Hammocks Recovery
"We use Lightning Step to track incoming clients, log group notes, schedule notes, manage previous, current, and inquiring clients – it helps with EVERYTHING!"
Green Hill Recovery
"We have been able to improve communication using the client portal, increase the effectiveness of RCM and CRM, and automate all of our billing practices - including State Medicaid and Commercial Insurance."
Zia Recovery Center
"Lightning Step's treatment center EMR has definitely made our work days much more streamlined, simpler, and safer. It provides far superior revenue cycle management functionality with beneficial and efficient AR process."
Hammocks Recovery
"We use Lightning Step to track incoming clients, log group notes, schedule notes, manage previous, current, and inquiring clients – it helps with EVERYTHING!"
Green Hill Recovery

Platform Integrations

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